Sale Floor

929 Expo Boulevard
Vancouver BC
V6Z 3G8

Phone: 604-630-3798

Sale Hours
Monday to Saturday: 10 am - 6 pm
Sundays and Holidays: 11 am - 5 pm

Bicycle Repairs, Service, and Rentals

955 Expo Boulevard
Vancouver BC
V6Z 3G8

Phone: 604-694-2453

Service and Rentals Hours
Monday to Saturday: 10 am - 6 pm
Sundays and Holidays: 11 am - 5 pm

Please send Questions, Comments, or Suggestions that you might have by clicking on this link
(this will open your email application)

Please check all the information on our web site before contacting us.
We are placing a significant effort to provide as much as possible clear and comprehensive information regarding products listed on our site.  Unfortunately we are more than often asked questions already answered in full details on our web site.
JV Bike is still a very small organization and number of employees is still in single digits.
Please be aware of this before preparing your long list of questions.
We are a real 'brick and mortar' store, and sometimes it is very hard to keep a long phone conversation when you have customers in front of the counter lining up, and (im)patiently waiting ...

Please be CONCISE and PRECISE with your QUESTIONS.

This will help us a lot!

We will not answer questions like "What is your best price?", or "What is your best offer?".
This type of emails or phone calls will be ignored and there will be no response at all.
Any eventual price negotiation can happen only at the store - face to face.

 All email communication to our servers is filtered through spam filters. 
This means that some of your emails can be removed by mistake. Although we are trying to manually re-check all incoming email there is still probability that some of messages are lost.  If you do not get answer in more than two days that would be probably the reason.  Please re-send your email -- hopefully it will get thru the second time.

If you prefer more traditional ways of communication the contact points are:
Sales Floor: 604-630-3798  |  Service and Rentals:   604-694-BIKE

mailing address:
955 Expo Boulevard
Vancouver, BC, V6Z 3G8